FAQs

Yes, the properties managed by Properties by Preston are indeed fully furnished. Each property in our portfolio is thoughtfully furnished with stylish and functional furniture, ensuring that you have everything you need for a pleasant stay.

Our pet policy may vary depending on the specific property. Some properties may allow pets, while others may have restrictions or be designated as pet-free. We understand that pets are part of the family, so please check the property details or reach out to our team for information on pet-friendly accommodations.

Yes, guests are generally allowed at the rental properties. Some properties may have limitations on the number of guests or require prior approval for additional guests. It’s important to review the property details or contact our team for specific information regarding the guest policy for your chosen rental.

You can browse our portfolio, choose a property that suits your needs, and book directly through the trusted platform.

Yes! We also provide medium and long term rental options for those looking for extended stays. If you require a rental property for several months, we can help you find a suitable arrangement.

Absolutely! At Properties by Preston, we take pride in collaborating with a team of experienced Superhosts who are available to provide assistance during your stay.

We accept various payment methods to make reservations convenient for our customers. The accepted payment methods typically include:

• Credit cards (Visa, Mastercard, American Express, etc.)
• Debit cards
• ACH wire transfers
• PayPal
• Digital wallets (Apple Pay, Google Pay, etc.)

Our refund policy for reservation cancellations varies based on the specific terms and conditions of your booking. Generally, the following guidelines apply:

Cancellation Deadline: If you cancel your reservation before a certain deadline, you may be eligible for a full or partial refund. The deadline for cancellations is typically specified in your reservation confirmation.

Refund Amount: The refund amount depends on the timing of your cancellation. If you cancel well in advance of your scheduled check-in date, you are more likely to receive a higher refund percentage. However, cancellations closer to the check-in date may result in a reduced refund or no refund at all.

Non-Refundable Bookings: Some reservations may be non-refundable, meaning that in the event of cancellation, the payment is non-recoverable. Be sure to review the terms and conditions of your booking to determine if it falls under a non-refundable category.

Partial Refunds: In certain cases, a partial refund may be offered for cancellations made within a specific time frame. The refund amount will depend on the property’s policies.

Processing Time: Refunds, when applicable, are typically processed within a specific period. This processing time may vary depending on the payment method used and other internal procedures.

Please note that individual property listings may have specific cancellation policies, and it’s essential to review these policies before making a reservation. For any cancellations or refund-related inquiries, feel free to reach out to our customer support team for further assistance.